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The best of Scottish

 © The Herald
Originally published: 16.05.2007

A Glasgow company has been named Best in Scotland in the 2007 Estate Agent of the Year Awards. Personal Estate Agents, formed last year by Paul Murphy and Cliff Dunn, won the Gold Award in the Scotland category at the event, which was hosted by Phil Spencer of Channel 4's Location, Location, Location programme.

It's the fourth year in a row that Paul Murphy has won top award, which is based on a satisfaction survey compiled by customers.

An impressive 92-per cent of buyers and sellers said they would recommend Personal Estate Agents - based in Kilmarnock Road, Shawlands - and that they would use them again.

"The people who voted for us were our customers and that is the highest recommendation we could hope for, " says Paul. "Cliff and I have worked tirelessly since we joined forces to provide an unrivalled personal service.

"Nine out of ten customers say they'll use us again, so we're delighted to be so well-regarded in such a competitive business."

The awards, sponsored by the Property Search Group (PSG) and supported by the Royal Institution of Chartered Surveyors and FindaProperty. com, aim to help raise and maintain standards in the estate agency sector.

"The awards have real value, because they are judged by the people that really matter, the estate agent's own customers, " says Tweedie Brown, Managing Director of PSG.

The results are determined by research carried out among customers who are asked about the service they have received.

Phil Spencer says: "It's fantastic to see companies such as Personal Estate Agents getting the credit they deserve."